Our Motto

BOSS Gold Standard

Bay Area Orthopedic Sports and Spine is a medical office where the genuine care and comfort of our patients is of primary importance.

Our mission is to provide the finest personal service and medical care for our patients in a most warm, relaxed, and refined environment.

We pledge to instill a sense of good health and well being for our patients and to thoroughly address the needs and desires of our patients.

We promise to treat each patient with compassion and the most up-to-date medical treatments available

Our Motto:

We are kind people giving kind care.

Steps of Service

1. A kind and warm greeting on the phone and in the office, always using the patient’s name.
2. Anticipating what the patient may need and graciously fulfilling it.
3. Listening to the patient, performing a thorough examination, and giving a thoughtful discussion about the diagnosis and possible treatments
4. Saying goodbye in a warm manner, always using the patient’s name.

Service Values:
I am Proud to work at BOSS

1. I build strong relationships with each other and our patients
2. I look forward to treating each patient with dignity and respect
3. I like to be responsive to the patient’s needs and am willing to fulfill them
4. I feel empowered to create a warm and caring experience for each patient
5. I continue to seek ways to improve the experience at BOSS
6. I, personally and immediately, address patient problems
7. I foster a close relationship with my fellow employees and recognize teamwork as a way to create a better work environment
8. I enjoy the opportunity to continue to learn and grow
9. I value the way I present myself professionally, the way I talk, and in my demeanor
10. I protect the privacy, security, and confidentiality of the patients, my fellow employees, and the company.
11. I am responsible for cleanliness and safety in the environment

Creating the reality and the mystique of excellence. Find out for yourself today, and book your appointment to see Dr. Strudwick.

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